Bug Reports Mon, 09 Mar 2026 21:14:42 +0000 Mon, 09 Mar 2026 21:14:42 +0000 across | Community https://www.acrosscenter.com/community/index.php?forums/bug-reports.9/ Thu, 25 Sep 2025 16:05:56 +0000 https://www.acrosscenter.com/community/index.php?threads/across-doesnt-detect-connected-bluetooth-devices.1022/ https://www.acrosscenter.com/community/index.php?threads/across-doesnt-detect-connected-bluetooth-devices.1022/ invalid@example.com (myk) myk When I click on add a bluetooth device, I receive the confirmation code from Mac. And I see that my android phone is indeed connected in the bluetooth settings of the mac. However, the app itself doesn't detect this so the timer keeps going until the operation is canceled due to timeout.
I have retried more than 30 times to unpair (from both ends) then reconnect my phone, and it's the same result.
The app has permission to access...

Across doesn't detect connected bluetooth devices.]]> Tue, 08 Apr 2025 21:06:57 +0000 https://www.acrosscenter.com/community/index.php?threads/across-basic-stop-working-after-sleep-and-wake.552/ https://www.acrosscenter.com/community/index.php?threads/across-basic-stop-working-after-sleep-and-wake.552/ invalid@example.com (tongtong1993) tongtong1993 Server: windows 11 laptop
Client: Ipad

Everytime when the laptop wakes up from sleep, the connection breaks and cannot reconnect, must restart the laptop to make it work again. (PS: have tried restarting the software or bluetooth service, but none of them work.)]]> 6 Sat, 15 Mar 2025 17:47:20 +0000 https://www.acrosscenter.com/community/index.php?threads/mouse-cursor-not-working-in-remote-controlling.905/ https://www.acrosscenter.com/community/index.php?threads/mouse-cursor-not-working-in-remote-controlling.905/ invalid@example.com (Sunil) Sunil
Context: I have 3 windows System A,B,C.

System A is connected remotely with B though Remote Sharing Application (Ultra Viewer/Anydesk etc)
and controlling it with full access, working Fine everything.
System B has AcrossCenter install and behaving as mouse/Keyboard for System C.
I am to control system C' Keyboard and Mouse buttons from A but mouse cursor is not...

Mouse cursor not working in remote controlling]]> 4 Mon, 25 Nov 2024 00:58:48 +0000 https://www.acrosscenter.com/community/index.php?threads/windows-11-error-code-5.713/ https://www.acrosscenter.com/community/index.php?threads/windows-11-error-code-5.713/ invalid@example.com (Ganesh) Ganesh
error code 5

need to get it working by tomorrow. Hope you can help

thanks]]> 6 Sat, 27 Jul 2024 02:01:32 +0000 https://www.acrosscenter.com/community/index.php?threads/screen-mirroring.671/ https://www.acrosscenter.com/community/index.php?threads/screen-mirroring.671/ invalid@example.com (Mr. Rider) Mr. Rider
I'm having troubles with the screen mirroring function on iPhone 14 Pro, I can control it just fine but AirPlay doesn't find my PC (Windows 11). After giving it some thought, I think I understand why....

Basically I use a WiFi mesh system (Orbi), in Access Point mode with the ISP's modem/router.
My PC is connected to a LAN cable while the phone (obviously) to WiFi, so I tried to use WiFi on PC too and it worked! But it's not an ideal solution is there a way to fix it?]]> 5 Fri, 19 Apr 2024 14:16:51 +0000 https://www.acrosscenter.com/community/index.php?threads/bug-with-p-o-i-doesnt-work.712/ https://www.acrosscenter.com/community/index.php?threads/bug-with-p-o-i-doesnt-work.712/ invalid@example.com (zGabryx) zGabryx Someone can help]]> 1 Mon, 22 Jan 2024 01:50:01 +0000 https://www.acrosscenter.com/community/index.php?threads/across-crashes-when-trying-to-add-the-other-computer.641/ https://www.acrosscenter.com/community/index.php?threads/across-crashes-when-trying-to-add-the-other-computer.641/ invalid@example.com (B1J) B1J I get this when trying to add the other device from my main pc (both pcs have usb bluetooth dondles, and I updated all bluetooth drivers the same on both) :
Both PCs have been restarted after drivers have been updated.
I tried to close across on both pc and restart .exe on both but the same issue keeps occurring...

What should I do?

Thanks!
Ben
View attachment 137]]> 14 Wed, 25 Oct 2023 13:21:54 +0000 https://www.acrosscenter.com/community/index.php?threads/keyboard-hotkey-stops-working-have-isolated-what-causes-it.648/ https://www.acrosscenter.com/community/index.php?threads/keyboard-hotkey-stops-working-have-isolated-what-causes-it.648/ invalid@example.com (Dia Bornet) Dia Bornet
I have just isolated what causes...

Keyboard hotkey stops working - have isolated what causes it]]> 9 Thu, 06 Jul 2023 01:27:08 +0000 https://www.acrosscenter.com/community/index.php?threads/what-is-error-code-2.637/ https://www.acrosscenter.com/community/index.php?threads/what-is-error-code-2.637/ invalid@example.com (Edmund) Edmund 1 Sun, 25 Jun 2023 15:50:47 +0000 https://www.acrosscenter.com/community/index.php?threads/some-menu-items-are-disabled-on-my-windows-11-pc.636/ https://www.acrosscenter.com/community/index.php?threads/some-menu-items-are-disabled-on-my-windows-11-pc.636/ invalid@example.com (Felix) Felix


Edition Windows 11 Pro
Version 22H2
Installed on ‎2023/‎4/‎18
OS build 22621.1848
Experience Windows Feature Experience Pack...

Some menu items are disabled on my Windows 11 PC]]> 7 Fri, 16 Jun 2023 23:07:02 +0000 https://www.acrosscenter.com/community/index.php?threads/no-reconnection-after-win-pc-sleep.632/ https://www.acrosscenter.com/community/index.php?threads/no-reconnection-after-win-pc-sleep.632/ invalid@example.com (AJinNJ) AJinNJ
KM works OK while active. Returning to work after overnight, Across Server will not reconnect to laptop "client". Tried restarting BT on laptop, it actually says "connected to..." (server PC), but Across Server never actually reconnects the laptop for control, and after about 60 sec the laptop returns to "Not Connected" status.

Why isn't Across Server re-connecting to the laptop automatically?

Not sure how to...

no reconnection after Win PC sleep]]> 4 Mon, 01 May 2023 09:47:45 +0000 https://www.acrosscenter.com/community/index.php?threads/bug.628/ https://www.acrosscenter.com/community/index.php?threads/bug.628/ invalid@example.com (zDEBRY) zDEBRY 1 Wed, 15 Mar 2023 10:21:39 +0000 https://www.acrosscenter.com/community/index.php?threads/linux-to-win-disconnection-right-after-pairing.626/ https://www.acrosscenter.com/community/index.php?threads/linux-to-win-disconnection-right-after-pairing.626/ invalid@example.com (sarimarton) sarimarton
My setup is:
guest: windows PC
host:
- Ubuntu ARM64 running under Parallels running under M1 MacBook Air
- Ubuntu x86/64 running under Parallels running under MacBook Air 2010 (same results)
- Parallels bluetooth sharing is OFF, I'm using a BT dongle

BT dongle:
- Digi-key BT dongle
- ASUS USB BT 500 (same results)

Symptom 1 - Windows PC:
- I did all the steps in the linux tutorial - UI is running, pulseaudio removed, bluez patched, adding the gnome bluetooth commands to the Across...

Linux to Win disconnection right after pairing]]> 29 Thu, 09 Mar 2023 09:57:22 +0000 https://www.acrosscenter.com/community/index.php?threads/2-29-ui-is-completely-disabled-on-macos-high-sierra.625/ https://www.acrosscenter.com/community/index.php?threads/2-29-ui-is-completely-disabled-on-macos-high-sierra.625/ invalid@example.com (sarimarton) sarimarton
I've installed Across Center 2.29 on a fresh clean macOS High Sierra installation (MacBook Air 2010), and the "app" is disabled. It's weird to even describe, because I've never seen something this uninformative. There's no window. The icon in the menu bar is disabled with a little X in its lower right corner. Only the "Exit", "Display Bluetooth Devices" and "Hide the Dock icon" menu items are available. I added the app to the list of "Allow the apps below to control the computer" in...

2.29 UI is completely disabled on macOS High Sierra]]> 6 Wed, 15 Feb 2023 05:43:02 +0000 https://www.acrosscenter.com/community/index.php?threads/disconnecting-after-1-minute-of-usage.623/ https://www.acrosscenter.com/community/index.php?threads/disconnecting-after-1-minute-of-usage.623/ invalid@example.com (Luis) Luis
Windows 10 pro 64 bit 22h2
iphone 7
tp-link bluetooth adapter 5.0]]> 2 Wed, 15 Feb 2023 02:56:41 +0000 https://www.acrosscenter.com/community/index.php?threads/error-code-7-window-pc-with-ipad-pro-m1-os-16-3-need-toreboot-laptop-every-30-min-to-make-it-work.622/ https://www.acrosscenter.com/community/index.php?threads/error-code-7-window-pc-with-ipad-pro-m1-os-16-3-need-toreboot-laptop-every-30-min-to-make-it-work.622/ invalid@example.com (Giftziiess) Giftziiess Specific information
Laptop : HP ENVY x360 convertible 13-ag0xxx
Processor : AMD Ryzen 5 2500U with Radeon Vega Mobile Gfx 2.00 GHz
64-bit operating system
Windows 10 Home Single Language
version 22H2
OS build 19045.2546

Blutooth Device : Realtek Bluetooth 4.2 Adapter

Ipad pro M1 2021 with IpadOS 16.3

At first, when I used the trial version the program worked perfectly fine. I purchased the license and it's still fined. After 2 hours, the Bluetooth connection was disconnected, and...

Error code 7 Window PC with Ipad pro M1 (OS 16.3), Need toReboot Laptop every 30 min to make it work]]> 2 Mon, 30 Jan 2023 05:05:59 +0000 https://www.acrosscenter.com/community/index.php?threads/not-able-to-install-accross-accrosd-service-not-found-on-rhel-9.621/ https://www.acrosscenter.com/community/index.php?threads/not-able-to-install-accross-accrosd-service-not-found-on-rhel-9.621/ invalid@example.com (munish259272) munish259272 [1] 404545
[munish259272@munish259272example across-install-package]$ shell-init: error retrieving current directory: getcwd: cannot access parent directories: No such file or directory
Failed to start acrossd.service: Unit acrossd.service not found.
Failed to enable unit: Unit file acrossd.service does not exist.
QStandardPaths: XDG_RUNTIME_DIR not set, defaulting to '/tmp/runtime-root']]> 3 Thu, 26 Jan 2023 05:04:50 +0000 https://www.acrosscenter.com/community/index.php?threads/mouse-sensitivity-very-low-just-1-mode-works.620/ https://www.acrosscenter.com/community/index.php?threads/mouse-sensitivity-very-low-just-1-mode-works.620/ invalid@example.com (8agz8asdf) 8agz8asdf
great app.
just the mouse sensitivity is very low on my android tablet.
its a xiaomi pad 5
ive seen 3 differend modes for mouse configuration
the top one works but very low sensitivity
absolute coordinates, mouse doesnt move, click works
absolute coordinates, mouse doesnt move, clicks doesnt work

any idea?]]> 1 Tue, 17 May 2022 04:08:53 +0000 https://www.acrosscenter.com/community/index.php?threads/one-way-operation-only-with-monterey-mojave.603/ https://www.acrosscenter.com/community/index.php?threads/one-way-operation-only-with-monterey-mojave.603/ invalid@example.com (jeglin) jeglin
I'm trying to use AcrossCenter on each to do the usual mouse and keyboard sharing, just like when I ran the MacBook on BigSur.

AcrossCenter appears to be functional, but one-way only. I can move my mouse from Mojave to Monterey, but once there, the mouse gets stuck and can't cross back. I have rebooted both computers and tried to re-pair. It won't work.]]> 5 Mon, 25 Apr 2022 14:36:10 +0000 https://www.acrosscenter.com/community/index.php?threads/osx-monterey-12-1-to-windows-cant-connect-bluetooth.583/ https://www.acrosscenter.com/community/index.php?threads/osx-monterey-12-1-to-windows-cant-connect-bluetooth.583/ invalid@example.com (Orvar) Orvar
My mac isn't "advertised as a keyboard" as th information in across claims.
The only thing I can see on the windows client in my Mac as a "Laptop"

So I can't get Across to work anymore.

Has been like this since I upgrraded MacOSX last year....

Any solution planned?

I know it has to do with Apple changing the blutooth stack ... and it was deemed impossible to fix, until the bluetooth library used in Across is updated to handle this.

Is there any updates on this issue?]]> 7